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Privacy Policy

ProKhoj Online Test Series respects the privacy of its users, students, and members. We collect only the necessary and general information required to provide our educational services, such as name, mobile number, email address, date of birth, address, and parent/guardian details. We do not request any unnecessary or highly sensitive personal information.

1. Information We Collect

ProKhoj may collect information voluntarily provided by users during registration or while using our services. This information is collected solely for user registration, identity verification, test series management, and the delivery of educational services.

2. Use of Information

The information collected may be used for the following purposes:

• User registration and account management
• Conducting online test series and assessments
• Providing examination results and performance analysis
• Sending educational updates and notifications
• Providing technical support
• Improving user experience and platform services

3. OTP and Account Security

ProKhoj Online Test Series does not call users to ask for OTPs, passwords, bank details, or any other confidential information.

For account verification and security purposes, ProKhoj sends a One-Time Password (OTP) only to the user's registered email address during registration or login. This OTP must be entered by the user directly on the official ProKhoj login or verification page.

Users should never share their OTP with any person, employee, agent, or third party. If anyone contacts you claiming to represent ProKhoj and asks for your OTP, password, bank details, or other confidential information via phone, email, message, or any other means, such communication should be treated as fraudulent.

4. Data Security

We implement appropriate technical and administrative measures to protect user data from unauthorized access, alteration, disclosure, or misuse. While we strive to ensure the security of your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Our Commitment

• We do not sell, lease, or improperly share user data with third parties.
• We do not manipulate, alter, or interfere with students' responses, results, or academic records.
• We do not misuse, misrepresent, or make unauthorized use of personal information.
• User information is used only for legitimate educational and operational purposes.

6. Legal Requirements

User information may be disclosed only when required by law, government authorities, or legal processes, and only to the extent necessary to comply with applicable legal obligations.

7. Account and Data Deletion Request

Users may request the deletion of their account and associated data. Upon receiving such a request, ProKhoj will take appropriate action within a reasonable time frame, subject to applicable legal and regulatory requirements.

8. Children's Privacy

ProKhoj does not knowingly collect personal information from children under the age of 13. If a parent or guardian believes that a child has provided personal information to us, they may contact us so that appropriate action can be taken.

9. Contact Information

10. Changes to This Privacy Policy

ProKhoj reserves the right to modify or update this Privacy Policy at any time. Any changes will be published on the platform, and the updated version will become effective immediately upon publication.

By using the ProKhoj platform, users acknowledge and agree to the terms of this Privacy Policy.